Privacy Policy
1. Introduction Hightym values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and Meta (Facebook) advertising guidelines.
2. Information We Collect We may collect the following personal information:
- Name, email address, phone number, and postal address
- Payment details (processed securely via third-party payment processors)
- Information related to your cleaning service preferences
- Interactions with our website and advertisements, including cookies and tracking technologies
3. How We Collect Information We collect personal information through:
- Direct interactions (e.g., when you request a quote, book a service, or contact us)
- Automated technologies (e.g., cookies, analytics, and Meta advertising pixels)
- Third-party platforms (e.g., Meta/Facebook ads and Google Analytics)
4. How We Use Your Information We use your personal information to:
- Provide and manage our cleaning services
- Process payments and send invoices
- Respond to inquiries and customer support requests
- Improve our website and marketing efforts
- Deliver targeted advertising via Meta (Facebook) and other platforms
5. Sharing Your Information We do not sell your personal information. However, we may share it with:
- Service providers (e.g., payment processors, IT support, marketing agencies)
- Advertising platforms like Meta (Facebook) to improve ad targeting
Legal authorities if required by law
6. Data Security We implement appropriate security measures to protect your personal information. However, no online transmission is completely secure, and we encourage you to take precautions when sharing sensitive data.
7. Your Rights and Choices You have the right to:
Access, correct, or delete your personal information
Opt out of marketing communications
Disable cookies through your browser settings
8. Meta (Facebook) Advertising Compliance We adhere to Meta’s advertising guidelines, which include:
- Transparency about data collection for ad targeting
- Providing opt-out options for personalized ads
- Using data responsibly in compliance with Meta’s policies
9. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.
10. Contact Us For any privacy-related inquiries, please contact us at: Email: hightymptyltd@gmail.com Phone: 0439659127 Website: www.hightymptyltd.com
By using our services, you agree to the terms outlined in this Privacy Policy.